Accessibility and Language

Public Involvement

A Paramedic talks to a member of the public 
There are many ways in which people can help shape and improve local health services, for example, via the Service’s Patient Focus Public Involvement (PFPI) framework, and by contacting the Service directly or providing feedback via a third party, such as Patient Opinion. On a daily basis, the Service receives feedback, comments, concerns and complaints by letter, phone, email, text or via social media channels such as Facebook, Twitter, Patient Opinion or our ePortal: