Accessibility and Language

What We Do

Looking at the reflection in a Patient Transport Service ambulance

Providing an emergency response
As the front line of NHS services in Scotland our key role is to provide the most appropriate response to 999 calls.  This could be dispatching an A&E crew or giving clinical advice over the phone.

Taking patients to hospital
Our Patient Transport Service is a core function that takes patients to and from their pre-arranged hospital appointments.

Dealing with major incidents
During large scale incidents we work closely with other emergency services, hospitals and relevant government departments to save lives.