Double award wins for ambulance managers

 Thursday 4 October 2012

The work of two Scottish Ambulance Service managers was recognised on the same day this week by two different awards programmes, highlighting their commitment to patient care.

Alan Knox, an Area Service Manager based in Inverness, won the award for the Institute of Healthcare’s Management (IHM) Scotland Top Healthcare Manager 2012.  Alan is an inspiring clinical leader who believes passionately in working with his team to deliver the highest quality care to patients in remote and rural communities.  As a paramedic he continues to respond to 999 calls whenever needed and has helped establish over 40 community first responder schemes across the north of Scotland. He was recently praised, along with his team of Emergency Responders, by the Community Council in West Ardnamurchan for their work with the community and their dedication to the continuous improvement of the already high clinical standards of training.

Allan Marshall, a paramedic and Area Service Manager in the South West of Scotland was recognised in the Scottish Government Brave@Heart awards for his actions in coming to the aid of a patient in distress.  Allan responded to a complex incident near Newton Stewart, made more challenging by the adverse weather, at the end of last year.  The driver of a car was trapped upside down in rising water after a road accident. Allan put the patient’s needs before his own and jumped into the rising floodwater to free the driver and give him medical care.  The patient made a full recovery thanks to Allan’s quick thinking and bravery.

Pauline Howie, Chief Executive, Scottish Ambulance Service said: "I am delighted that Alan and Allan have been recognised for their commitment to patient care.  Their actions and professionalism epitomise all that we stand for in the Scottish Ambulance Service. Every day our managers care for patients across Scotland, sometimes in the most challenging conditions, and their dedication to patients deserves to be recognised."