Another Busy Hogmanay for the Ambulance Service

 Tuesday 1 January 2013

Ambulance staff had a busy night across Scotland on Hogmanay as they dealt with an increase in calls to Ambulance Control Centres. Between 7pm on Hogmanay and 7am on January 1st emergency call takers answered 2,878 calls – an increase of 8% on the previous year’s figure of 2,666.

Additional call handers, dispatchers and ambulance crews were on duty to deal with the anticipated high demand levels that always make Hogmanay the busiest night of the year.  The most intense period was between midnight and 4am when most of the calls occurred.

Daren Mochrie, Director of Service Delivery, Scottish Ambulance Service, said:

“As always, our staff showed their professionalism and commitment on what is the most challenging night of the year, and did a fantastic job. They worked through the night to respond to patients in need when demand is at times extremely intense.”

Totals for each of the three Emergency Medical Dispatch Centres between 7pm on Hogmanay and 7am were:

(Previous year totals in brackets)

East – 1090 calls (1088)

West – 1303 calls (1090)

North – 485 calls (488)