Busy Hogmanay for Ambulance Service

 Wednesday 1 January 2014

Hogmanay was the busiest night of the year for the Scottish Ambulance Service, which dealt with 2,423 calls to its 999 centres across Scotland. Call volumes were 15% lower than last year’s total of 2,878, however ambulance crews attended 1280 incidents, which was similar to the 1364 incidents responded to last year.

Additional call handlers, dispatchers and ambulance crews were on duty to deal with the surge in demand across the country and Edinburgh was the busiest of the three Ambulance Control Centres. 

Between midnight and 7am demand was particularly high across Scotland and during that time ambulance control rooms dealt with 1,864 emergency calls, dispatching ambulance crews to 923 incidents.

Pauline Howie, Chief Executive, Scottish Ambulance Service said:
“Hogmanay is always our busiest night and this year was no different as we dealt with a high volume of calls across the country. Whilst there were fewer calls overall than last year, the number of incident responses was similar and activity at times was intense, with most of the workload occurring between midnight and 7am. All of the teams in our control rooms and out on the streets showed their professionalism and commitment, working tirelessly throughout the night to deliver care to those in need.”

Totals for each of the three Emergency Medical Dispatch Centres between 7pm on 31st December and 7am on 1st January were:

(Previous year totals in brackets)
Edinburgh – 1042 calls (1090)
Cardonald – 1002 calls (1303)
Inverness – 379 calls (485)