Accessibility and Language

Consultations, surveys and workshops

A public meeting taking place

Current consultations, surveys and workshops

All our consultations are on our patient engagement website We are currently running a consultation on our Gaelic language plan.

Recent consultations, surveys and workshops

Patient Transport Engagement Workshops 2011
In the last two years we have been working with patients, the public, staff and other stakeholders in reviewing the Patient Transport Service. 
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Air Ambulance Re-procurement consultation 2011
National consultation and engagement exercise with patients, carers, community groups, NHS Boards, emergency services and other key stakeholders to talk about the re-procurement of the next generation air ambulance.
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Carers Survey 2011
In 2011 the Scottish Ambulance Service undertook a national Carers survey thorough an independent Research Agency, Ashbrook. The purpose of this survey was to gather perceptions and thoughts from carers about the way the Service communicates with carers but also about the services we provide. Over 70 carers across Scotland participated in the survey. The findings of the survey will be published here early in 2012.

Annual Patient Survey  - by MRUK
The 2010/2011 annual patient survey was conducted by the research company MRUK, for the seventh consecutive year. A sample of A&E and Patient Transport Service users were interviewed by telephone to gather their thoughts on three key areas for the Service:
1. Questions linked to our Service Re-design and Strategy development 
2. To query and test service improvement assumptions
3.  Supporting work around the Service values 
A summary of the results will be available soon on the website.

Future Strategy Consultation 2009
National consultation and engagement exercise with public and patients, NHS Health Boards, GPs, voluntary organisations, the other emergency services, staff and the national partnership forum, MSPs and the Scottish Government to talk about the development of the Scottish Ambulance Service in the next five years.
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