Papers - January 2011

Document Icon 113th Public Board Minutes[1] (pdf, 65.48 KB)
Document Icon CHI (pdf, 9.80 KB)
Document Icon Item 2 Matters Arising (pdf, 27.22 KB)
Document Icon Item 4a Quality Strategy (pdf, 32.34 KB)
Document Icon Item 5a HEAT summary (pdf, 19.25 KB)
Document Icon Item 5a Heat target E3 (pdf, 7.66 KB)
Document Icon Item 5a HEAT Target H1 (pdf, 66.39 KB)
Document Icon Item 5a HEAT Target H2 (pdf, 59.07 KB)
Document Icon Item 5a HEAT target T2 (pdf, 53.93 KB)
Document Icon Item 5a HEAT TARGET T3 (pdf, 55.24 KB)
Document Icon Item 5a HEAT TARGET T4 (pdf, 62.48 KB)
Document Icon Item 5a HEAT TARGET T5 (pdf, 66.99 KB)
Document Icon Item 6a Service Quality Appendix 1 (part 2) (pdf, 291.81 KB)
Document Icon Item 6a Service Quality Appendix 1 (pdf, 658.62 KB)
Document Icon Item 6a Service Quality Appendix 2 (pdf, 146.15 KB)
Document Icon Item 6a Service Quality (pdf, 368.41 KB)
Document Icon Item 7a Audit Scotland report Energy (pdf, 1.35 MB)
Document Icon Item 7a Audit Scotland report Financial Overview (pdf, 1.97 MB)
Document Icon January Agenda (pdf, 16.80 KB)

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