Val Seymour – Office Manager

When I saw the advert the job description interested me and I liked the idea of working as part of an emergency service.  I have now worked in the Service for 11 years.

Career so far

So far I have held the following positions:

  • Clerical Officer
  • Office Supervisor
  • Office Manager

Typical day

Probably most people would say that no day is typical and that is true.  However, generally I check my emails to ascertain if anything urgent.  I ensure my colleagues are able to meet their weekly deadlines and oversee their workload.  I answer the switchboard and attend reception.  I raise purchase orders for goods/services/invoices for the South East Division. I deal with payroll related matters, issue petty cash if required and ensure the franking machine is in credit. I also issue staff id badges and deal with matters arising regarding the building. There are also miscellaneous tasks - typing, photocopying, faxing and filing.  Of course there are also a few cups of tea along the way!

Job satisfaction
I like the variation of each day.  Although there are daily/weekly tasks, other work comes in and I need to prioritise workload.  Dealing with the public/other ambulance personnel/colleagues both face to face and on the telephone is another enjoyable part and being able to help them through my knowledge and experience.  It may be a cliché but I am also very proud to be part of the Scottish Ambulance Service.

What next
I am hopefully in the Service for the long haul in an admin capacity.