Frequently Asked Questions

How do I register our Public Access Defibrillator (PAD)? 

You register your PAD on the PAD registering system.

How do I inform the Scottish Ambulance Service about my PAD's serviceability?

As a custodian it is your responsibility  to maintain your PAD(s) and complete a monthly check through the PAD registration system.

Is there a difference between a PAD or AED?

No, a PAD is a Automated External Defibrillator which the public can use.

Is the PAD registering system just for Community First Responders?

No, it is for all custodians of PADs. This includes custodian's of those located in areas such as shopping centres, airports, leisure facilities, supermarkets etc.

Is the PAD registering system used to give information to the public when they dial 999 for a suspected cardiac arrest?

Our Ambulance Control Centres will use the information in the PAD registration system to signpost the nearest PAD to the person who calls 999 when a patient has a cardiac arrest.

What should I do if my PAD is used?

If your PAD is used on a patient, our Ambulance Control Centre will inform you as the custodian of that PAD that it has been used.  You should restock your PAD and inform the Community Resilience Hub that your PAD is fit for use at or by calling 0131 344 5678.

What should I do if my PAD has been vandalised/stolen?

You should contact the Community Resilience Hub to inform them that your PAD is out of use at or by calling 0131 344 5678 as soon as possible. Your PAD will then be removed from our Ambulance Control Centre system until a new one is registered on the PAD registration system.

What is a cardiac arrest?

A cardiac arrest happens when the heart stops pumping blood around your body. If someone has suddenly collapsed, is not breathing normally and is unresponsive, they are in cardiac arrest. The most common cause of a cardiac arrest is a life threatening abnormal heart rhythm called ventricular fibrillation (VF). Ventricular fibrillation happens when the electrical activity of the heart becomes so chaotic that the heart stops pumping and quivers or 'fibrillates' instead.

When someone has a cardiac arrest, bystander CPR coupled with the use of an PAD offer the best chance of survival for the patient.

Why are PAD's important in the chain of survival?

The key factors in determining survival from Out of Hospital Cardiac Arrest (OHCA)  are early, high quality cardiopulmonary  resuscitation (CPR) and counter-shock therapy (defibrillation). All patients who have a survivable cardiac arrest require CPR and the majority also require defibrillation, both of which must be applied in a matter of minutes in order to be successful.

Our PAD's an important part of the Out of Hospital Cardiac Arrest Strategy to save 1,000 lives by 2020?

The Scottish Ambulance Service is a partner in the Out of Hospital Cardiac Arrest Strategy. The aim of the strategy is to save an additional 1,000 lives by 2020.  CPR and defibrillation can be performed by ambulance first responders, other first responders in the community, or bystanders (if equipment and instruction are made rapidly available). The interplay of these key elements forms the ‘Chain of Survival’ which a person must successfully pass through in order to go home from hospital neurologically intact.

You can find out where to learn CPR on the Save a Life for Scotland website.