Accessibility and Language

Calling 999

A Call Taker at an Ambulance Control Centre

You should always call 999 if someone is seriously injured or their life is at risk

Some examples of medical emergencies include:

  • chest pain
  • breathing difficulty
  • unconsciousness
  • severe loss of blood
  • severe burns or scalds
  • fitting or concussion
  • drowning
  • severe allergic reactions
  • choking
  • a child with sudden unexpected symptoms

If it is not a life threatening or serious emergency you should consider other options before dialling 999. These could include:

  • NHS 24 – Dial 111
  • Your local GP 

Easy Read leaflet on how to get help in an emergency if you find it hard to hear or speak.