We are currently experiencing a high volume of calls for our Scheduled Care appointments and please ask for your patience during this time. We are still operating limited capacity journeys and our trained call handlers will endeavour to get to your call as soon as possible.

If you are unable to get through, we would ask you please fill out the form below and our team will respond in due course. 

When we call you, we will take you through an assessment to help us understand your requirements and if you need to use our service. Your transport request will not be processed until we call you back.

Please note you should only complete the form for a call back request if the appointment date is within the next 10 days. Requests outwith 10 days will not be processed.


Please note our booking line is open:

Monday 08:15 - 18:00
Tuesday - Friday 08:00 - 18:00
Saturday 08:00 - 13:00

Thanks for your understanding.

Contact Us

You will find this on your appointment letter
Appointment Details
Please also note you should only be completing a form for us to call back if the appointment date is within the next 10 days.
Please note we can only accept appointments on Mondays to Fridays between 09:00 - 15:00

Please let us know if you no longer need our service by completing the cancellation form