Privacy Policy

To use this web-site you do not have to provide us with any personal details nor do we specifically request such information. However, this page explains how the Scottish Ambulance Service uses any information you do give to us (e.g. if Emailing with a comment/suggestion), and the way we protect your privacy. Protecting the privacy and personal data of the visitors to our site is very important to us.

Compliance, Data Protection Act

In accordance with the Data Protection Act, we have a legal duty to protect any information we collect from you and we will only use personal information you provide for the purpose(s) which you submit it. We will not pass your details to any other agency or third party unless we are obliged to do so under statute, you have given us your permission or we suspect actual or attempted criminal activity in the use or access of our website. You have a right to access any personal data we hold about you and rectify any inaccuracies.


We will not disclose any information given by you through our website with any third party organisation.

Statement Coverage

This privacy statement only covers the Scottish Ambulance Service Website. It does not cover links within this site to other websites.

Changes to the Policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.


A cookie is a small amount of data contained within a text file which is stored on your device's hard drive. A cookie is transferred via your web browser from some websites that you visit. Any website can send its own cookie to your browser if your browser allows it. Your browser will only allow a website that has already sent a cookie to your computer to access it. Many sites use cookies in order to track online traffic flows or to apply specific styles to you during your time on the site. 

This site uses the following cookies:

Name Purpose
__utmc Used by Google Analytics -
Recite.Persist Used by Recite Accessibility Tool -
ARRAffinity Used by the website hosting platform
acceptCookies Used to determine if cookie consent popup should be displayed
_GRECAPTCHA Used by the reCAPTCHA field on contact forms
1P_JAR Used by embedded Youtube videos
ASP.NET_SessionId Used to uniquely identify the users session on the server and preserves the user’s session state across page requests.
__RequestVerificationToken Ensures secure communication between user and server by verifying identity of information entered to the site.


Log files allow us to record visitors’ use of the site and enable us to enhance the future layout and content. The data gathered in this way does not contain any personal information from this site or any other sites you have visited. All log file information collected by the Scottish Ambulance Service is kept secure and no access to raw log files is given to any third party except where there is an obligation in the investigation/detection/prevention of crime or where we are obliged under other statute.

The Scottish Ambulance Service will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, the Scottish Ambulance Service reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems. As a condition of use of this site, all users give permission for the Scottish Ambulance Service to use its access logs to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.