Person holding a smartphone displaying the Scottish Ambulance Service logo with a crown and blue saltire cross.

Gathering patient feedback through text messages

The service has started to issue text messages via GOV.Notify to patients to gather their feedback on their experiences with the Scottish Ambulance Service.

Penicuik Community First Responder Group - 4 men and 2 women are dressed in high vis community first responder jackets stood together and smiling at the camera.

Volunteer Responder App Pilot Drives Significant Increase in Community First Response

A pilot of a new volunteer responder app has resulted in a significant boost to community emergency response, paving the way for a Scotland-wide rollout.

BMJ report highlights success of SAS and Macmillan palliative care partnership

A new report has highlighted the significant impact of SAS' partnership with Macmillan Cancer Support in improving palliative and end‑of‑life care.