ACC call handler taking a call in front of two screens

Scottish Ambulance Service receives 10 million calls!

More than 10 million people have called the Scottish Ambulance Service (SAS) Ambulance Control Centre (ACC) in the past nine years.

children with ambulance service and fire service staff in front of fire engine and ambulance

SAS joins Fire Service at Emergency Services Day

Great to join our colleagues at the Scottish Fire and Rescue Service at Ayr Fire Station for a #999EmergencyDay

11 children spent the day learning about the #fire and #ambulance services

Alongside Fire Service staff, James Young (Ayr Paramedic) brought an ambulance for a demonstration.

James: "This was an excellent opportunity for the children to learn all about the work of the emergency services and the importance of teamworking. All the children took part enthusiastically and it was clear that they had a most enjoyable day."

The winners with their certificate and trophy

SAS Call Handling Team win Team of the Year

The spotlight has been shone on the behind-the-scenes heroes of the emergency services as winners of the prestigious Control Room Awards 2023 were revealed.

ACE logo

Scottish Ambulance Service now ACE accredited

Following a meeting with the International Academy of Emergency Dispatch on June 29, we are delighted to announce that our ACCs achieved Accredited Centre of Excellence (ACE) accreditation for the standard of its 999-call handling and supporting processes.

Logo for International Paramedics Day

SAS Celebrates International Paramedics Day

The Scottish Ambulance Service is celebrating International Paramedics Day on Saturday 8th July by saying thank you to all their hardworking and dedicated staff, and sharing some of their stories.