Jenifer Stewart standing in front of an ambulance.

Mental health practitioners now taking calls in the ACC

The Scottish Ambulance Service (SAS) has introduced mental health clinical advisers to its ambulance control centres (ACCs), in an initiative that is the first of its kind in Scotland.

Picture of Aoife in London

Ambulance and hospital staff to raise funds for Aoife's Sensory Bus

More than 50 ambulance service and hospital staff will take part in a 96 mile walk to raise funds for Aoife’s Sensory Bus.

ACC call handler taking a call in front of two screens

Scottish Ambulance Service receives 10 million calls!

More than 10 million people have called the Scottish Ambulance Service (SAS) Ambulance Control Centre (ACC) in the past nine years.

children with ambulance service and fire service staff in front of fire engine and ambulance

SAS joins Fire Service at Emergency Services Day

Great to join our colleagues at the Scottish Fire and Rescue Service at Ayr Fire Station for a #999EmergencyDay

11 children spent the day learning about the #fire and #ambulance services

Alongside Fire Service staff, James Young (Ayr Paramedic) brought an ambulance for a demonstration.

James: "This was an excellent opportunity for the children to learn all about the work of the emergency services and the importance of teamworking. All the children took part enthusiastically and it was clear that they had a most enjoyable day."

The winners with their certificate and trophy

SAS Call Handling Team win Team of the Year

The spotlight has been shone on the behind-the-scenes heroes of the emergency services as winners of the prestigious Control Room Awards 2023 were revealed.