FOI 25-171 Referred calls from NHS24
Freedom of Information Request
- Reference
- FOI 25-171 Referred calls from NHS24
- Request Date
- 10 Apr 2025
- Response Date
- 02 May 2025
- Information Requested
1) The total number of calls passed to SAS from NHS 24 and attended over the past year.
2) A breakdown of the outcomes of NHS 24 calls attended by SAS over the past year, eg. discharged on scene, pre-alert to A&E, referred, etc.- Response
1) The total number of calls passed to SAS from NHS 24 and attended over the past year.
Please see the attached sheet tab 1, detailing the total number of calls passed to the Scottish Ambulance Service from NHS24 from 01/04/2024 - 31/03/2025.
The figures in tab 2 on the attached sheet are for patient’s referred to the Scottish Ambulance Service by NHS24 who were not conveyed to hospital but were referred to another service.
This information has been provided in two columns as a new clinical system is being phased in. This phased system has been in place since June 24 and involves only a portion of Scotland. There is the possibility that an incident from the Terrapace 3 (T3) system could be counted in the Terrapace 2 (T2) system and therefore the figures in the table should NOT be added together.
- Response Documents
