FOI 25-458 - Response Times for each incident by Call Category
Freedom of Information Request
- Reference
- FOI 25-458 - Response Times for each incident by Call Category
- Request Date
- 26 Sep 2025
- Response Date
- 30 Oct 2025
- Information Requested
I had asked for response time data for individual incidents by post district and severity colour over a 12 month period, in order to be able to investigate the level of service for outlying areas of any health board - in particular, the coastal communities in East Lothian. (FOI 25-370)
- Response
Please see the attached spreadsheet detailing the response times for emergency ambulances from 01/09/2024 - 31/08/2025. This information has been anonymised to be able to provide you with a full list of incidents by post code district and call category.
The response times have been provided in minutes.
Please note: the response times show total time and do not factor in possible upgrading or downgrading that may occur depending on the patient condition. For example, a call may start out as a yellow call, subsequently be upgraded to a purple call some time later, but only the total time from the first call received is shown. The starting point is always set for the colour category first determined, not the final colour category assigned. Where delays occur, clinical advisors maintain contact with the patient, checking their condition on an ongoing basis, and upgrading when appropriate.
- Response Documents
