FOI 26-045 Adverse Events

Freedom of Information Request

Reference
FOI 26-045 Adverse Events
Request Date
23 Jan 2026
Response Date
04 Feb 2026
Information Requested

Could you please provide me with information regarding the incidence and type of adverse events and near misses experienced within SAS. This could include incidents such as needle stick injuries, medication errors or other events resulting in unnecessary harm to patients, staff or others. Data for the previous 5 years or longer would be preferred. 

Response

We record incidents in our InPhase system (previously recorded in Datix) using standard categories. Please see the tables below detailing the totals for the last five years for Clinical Incident (Adverse to Patient Safety), Employee Accident/Issue, and Patient Safety Accident/Issue.  

We do not record “unnecessary harm” as a data field, it is for this reason we have applied section 17 of the Freedom of Information Scotland Act 2002 as information not held. 

 

Important information to consider when interpreting this data 

In 2024/25 SAS phased in a new incident reporting system and taxonomy. Categories in 2024/25 may not be directly comparable with earlier years. We have reported figures for each category where recorded. The system relies on manual entry and subsequent review, so counts can change after incidents are assessed or reclassified. 

 

 

2020 

2021 

2022 

2023 

2024 

2025 

Equipment Related Failure 

207 

361 

459 

400 

139 

 

ACC Related 

205 

297 

229 

224 

220 

 

COVID-19 

163 

41 

 

 

 

 

Partner Services 

161 

159 

165 

170 

220 

355 

Response Related 

130 

253 

218 

152 

129 

 

Fall/Trip/Slip 

68 

56 

56 

48 

46 

117 

Drug Related 

56 

94 

67 

92 

91 

 

Manual Handling 

54 

54 

62 

71 

52 

 

New Clinical Response Model 

48 

27 

27 

35 

26 

69 

Clinical Assessment/Decision Making 

33 

97 

127 

173 

205 

518 

Air Ambulance/ScotSTAR Issues 

29 

39 

38 

37 

50 

99 

PTS Patient Unwell or Misdiagnosed 

23 

26 

39 

19 

 

 

Vehicle Issues 

23 

35 

27 

42 

52 

208 

Assault Physical 

23 

26 

27 

44 

45 

154 

Assault Verbal 

19 

 

 

 

23 

135 

Sharps/Needlestick 

16 

19 

20 

24 

26 

74 

Risk of Infection 

16 

14 

27 

13 

40 

 

Struck by or against object/Nipped Body Part 

15 

 

13 

 

21 

72 

Business Continuity Issue 

8 

16 

13 

 

 

 

Rest Break Complaints/Issue 

8 

43 

56 

29 

 

206 

Treatment 

 

45 

75 

63 

87 

109 

Excessive Workload/Fatigue 

 

23 

44 

21 

 

84 

High Intensity User 

 

 

 

15 

 

 

Equipment Related 

 

 

 

13 

279 

1555 

Vulnerable Person (Adult/Child Protection) 

 

 

 

 

25 

 

Response Related (Operational and ACC) 

 

 

 

 

21 

457 

Road Traffic Collision (damage to vehicle, third party or property) 

 

 

 

 

 

735 

Patient Handling 

 

 

 

 

 

334 

Medicines (Controlled Drugs) 

 

 

 

 

 

296 

Infection, Prevention and Control 

 

 

 

 

 

85 

Information Governance Incident 

 

 

 

 

 

69 

 

 

It should be noted that the Scottish Ambulance Service publish their Duty of Candor Reports - Reports