FOI 26-082 Incident Data for 'G' postcode
Freedom of Information Request
- Reference
- FOI 26-082 Incident Data for 'G' postcode
- Request Date
- 23 Feb 2026
- Response Date
- 20 Mar 2026
- Information Requested
1 January 2023 to 31 December 2025 (or, if 2025 data is incomplete at time of response, the most recent three full calendar years held).
- Most common job / incident types Please provide the top 10 most common incident or job categories attended or processed by the Scottish Ambulance Service during this period.
- • Please include the total count for each category.
- • If multiple classification systems exist (e.g. AMPDS, local incident codes), please supply whichever is used for routine operational reporting, with brief plain-English descriptions of category labels if available.
- Geographic distribution of callouts in the greater Glasgow area (G postcodes — for heat-map analysis) Rather than a map image, please provide a table of incident/call counts by geographic unit, suitable for independent analysis.
- Please supply counts at the smallest geographic level that can be disclosed without identifying individuals, for example: • Postcode district (e.g. G41, G12), or
- • Scottish Data Zone / Intermediate Zone, or
- • Local authority area
- Please indicate which geographic unit is used.
- Patients advised to self-travel / self-present For the same period, please provide the number of calls/incidents where the outcome was that the patient was advised to self-travel or self-present (for example to Emergency Department, Minor Injuries Unit, GP, or equivalent).
- • Please include the count and the relevant disposition or outcome code(s) used to record this decision, if held.
- Calls where no ambulance resource was dispatched Please provide the number of calls/incidents where no ambulance or mobile response was dispatched.
- • Please include the count and the associated final disposition/outcome code(s) (for example telephone advice, referral, hear-and-treat, see-and-treat, or equivalent categories used by SAS
- Response
This information has been provided in two tables as a new clinical system is being phased in. This phased system has been in place since June 24 and involves only a portion of Scotland. There is the possibility that an incident from the Terrapace 3 system could be counted in the Terrapace 2 system and therefore the figures in the table should NOT be added together.
Please see the attached sheet deatiling the following information:
The first tab details the top 10 chief complaint incidents broken down by calendar year for ‘G’ postcodes.
The second tab details the total incidents and attended incidents by calendar year and ‘G’ postcode districts.
The third tab details the total ‘G’ postcode outcomes broken down by year. This details the overall total incidents, managed at the point of call, managed on scene and conveyed to hospital.
The Fourth tab details the total number of incidents that were not attended with the self-travel call stopped reasons by calendar for ‘G’ postcodes, broken down by year.
The Fourth tab details the incidents not attended with referral call stopped reasons by calendar year ‘G’ postcodes, broken down by year.
The Sixth tab details the Terrapace 2 attended incidents where patient referred section was complete in EPR by referral route and calendar year for ‘G’ postcodes.
The Seventh tab details the Terrapace 3 attended incidents where patient referred section was complete in EPR by referral route and calendar year for ‘G’ postcodes.
Please note when interpreting this data
- In tabs that reference CSD – This is Call Stop Reason
- In tabs that reference ICH – These are calls that have been through the Integrated Clinical Hub before being closed.
- Response Documents
