FOI 26-113 Computer Aided Facilities Management Systems
Freedom of Information Request
- Reference
- FOI 26-113 Computer Aided Facilities Management Systems
- Request Date
- 02 Mar 2026
- Response Date
- 17 Mar 2026
- Information Requested
I am currently undertaking university research on the use of technology within large organisations, with a particular focus on Computer Aided Facilities Management (CAFM) systems within NHS Trusts.
Please could you provide the following information:
Q1. What software does your Trust currently use for its CAFM (Computer Aided Facilities Management) solution?
If multiple systems are in use, please list all solutions rather than only the primary system.
Q2. What is the contract expiry date for the software used?
If the contract is annual or rolling, please state this. If multiple systems are in use, please provide the known expiry date (or contract term details) for each.
Q3. Who is the person responsible for managing this system?
Q4. What is that person’s job title?
If any part of this request exceeds the appropriate cost limit under the Act, I would be grateful if you could advise and assist in refining the request.- Response
Q1 – The Scottish Ambulance Service only utilises one software system which is 3i Maintenance Manager, provided by 3i Studio.
Q2 – This is an annual contract for licenses for the software. Current licenses expire at the end of April 2026.
Q3 – This information is exempt from release under section 38(1)(b) of the Freedom of Information Scotland Act 2002. This exemption applies where the information requested is personal information.
Q4 – The job title of the person responsible is the Assistant Head of Estates.
