FOI 26-279 Make Ready Services
Freedom of Information Request
- Reference
- FOI 26-279 Make Ready Services
- Request Date
- 23 Jun 2026
- Response Date
- 30 Jun 2026
- Information Requested
Please could you provide the following information for the most recent 12‑month period available:
1. Service Delivery Model
Whether make ready services are: Delivered in-house, or Outsourced If outsourced, please provide the name(s) of contractor(s)
2. Costs and Expenditure
Total annual spend on make ready services, including Staff labour costs, Uniform, Equipment and any associated operational costs.
Please note exclude vehicle maintenance/repairs, fuel, and medical consumables
3. Vehicle Availability & Breakdowns
Total number of operational vehicles within your fleet, with breakdown of type, Ambulance, Rapid Response and Patient Transfer.
4. Staffing
Total number of staff assigned to make ready services with breakdown of roles if available (e.g. technicians, supervisors)
5. Operational Frequency
Average frequency of make ready per vehicle per 24-hour period & Frequency of deep cleans per vehicle (e.g. daily, weekly, post-incident)
6. Medications Handling
Whether medication packing is Conducted on-site, or Subcontracted If outsourced, please provide the name(s) of contractor(s)
7. Monitoring and Reporting
Methods used to monitor and report make ready activity, including Systems/technology (e.g. digital tracking, fleet management software)- Response
Please could you provide the following information for the most recent 12‑month period available:
1. Service Delivery Model
Whether make ready services are: Delivered in-house, or Outsourced If outsourced, please provide the name(s) of contractor(s)
2. Costs and Expenditure
Total annual spend on make ready services, including Staff labour costs, Uniform, Equipment and any associated operational costs.
Please note exclude vehicle maintenance/repairs, fuel, and medical consumables
3. Vehicle Availability & Breakdowns
Total number of operational vehicles within your fleet, with breakdown of type, Ambulance, Rapid Response and Patient Transfer.
4. Staffing
Total number of staff assigned to make ready services with breakdown of roles if available (e.g. technicians, supervisors)
5. Operational Frequency
Average frequency of make ready per vehicle per 24-hour period & Frequency of deep cleans per vehicle (e.g. daily, weekly, post-incident)
6. Medications Handling
Whether medication packing is Conducted on-site, or Subcontracted If outsourced, please provide the name(s) of contractor(s)
7. Monitoring and Reporting
Methods used to monitor and report make ready activity, including Systems/technology (e.g. digital tracking, fleet management software)
