Hoax calls
Freedom of Information Request
- Reference
- 1701/22
- Request Date
- 24 Oct 2022
- Response Date
- 07 Nov 2022
- Information Requested
Please can you provide an annual breakdown for the last five years and 2022 so far of the number of calls made to the ambulance service that were identified as nuisance or hoax calls? Please also specify how many of these calls resulted in staff being dispatched. If possible, please state how long staff spent going out on each incident.
- Response
Please see below the number of emergency incidents where the call stopped reason = Malicious Call, number of resources mobilised, number of resources arrived on scene and Resource service time, please note this is total time given in minutes and seconds, measured from the time of resource mobilised to the time the ambulance resources become available “clear”.
All Incidents with Call Stopped Reason = Malicious Call - All Incident Types
Call Started Calendar Year
Number of Incidents Call Stopped Reason = Malicious Call
Resources Mobilsed
Resources Arrived on Scene
Resource Service Time MM:SS
2017
824
1102
805
20526:22
2018
566
832
632
19224:09
2019
355
511
374
11326:47
2020
245
367
248
9177:14
2021
220
323
235
8355:36
2022
191
262
176
6340:51
- Response Documents