Hoax calls

Freedom of Information Request

Reference
1701/22
Request Date
24 Oct 2022
Response Date
07 Nov 2022
Information Requested

Please can you provide an annual breakdown for the last five years and 2022 so far of the number of calls made to the ambulance service that were identified as nuisance or hoax calls? Please also specify how many of these calls resulted in staff being dispatched. If possible, please state how long staff spent going out on each incident.

Response

Please see below the number of emergency incidents where the call stopped reason = Malicious Call, number of resources mobilised, number of resources arrived on scene and Resource service time, please note this is total time given in minutes and seconds, measured from the time of resource mobilised to the time the ambulance resources become available “clear”.

 

All Incidents with Call Stopped Reason = Malicious Call - All Incident Types

 

Call Started Calendar Year

Number of Incidents Call Stopped Reason = Malicious Call

Resources Mobilsed

Resources Arrived on Scene

Resource Service Time MM:SS

2017

824

1102

805

20526:22

2018

566

832

632

19224:09

2019

355

511

374

11326:47

2020

245

367

248

9177:14

2021

220

323

235

8355:36

2022

191

262

176

6340:51

 

 

 

Response Documents

FOISA Disclosure Log 1701 (PDF | 128KB)