FOI 25-588 Mental Health Related Call

Freedom of Information Request

Reference
FOI 25-588 Mental Health Related Call
Request Date
17 Dec 2025
Response Date
09 Jan 2026
Information Requested

I would like to make the following request under the Freedom of Information Act 2002. The number of ambulance calls for mental health emergencies for the calander years 2019, 2020, 2021, 2022, 2023, 2024, 2025. I would like the data to be provided in an Excel spreadsheet format. 

Response

We have applied section 25 of the Freedom of Information Scotland Act 2002 to your request for the number of mental health related calls for the calendar years 2019-2024, this information is easily accessible on the Scottish Ambulance Service website at the following link - FOI 25-469 Mental Health Related Calls 

 

Please see the attached sheet detailing the information requested for 2025. 

Important Notes to Consider When Interpreting This Information 

  • The data presented has been identified using the chief complaint category of Mental Health. However, it is important to acknowledge that some mental health-related incidents may have been recorded under alternative complaint categories. For instance, cases involving self-harm might be classified under complaints such as Significant Bleeding, Cuts, or Cardiac Arrest, depending on the nature of the presentation. 
  • In recent years, a considerable number of incidents have involved intervention by the Scottish Ambulance Service’s Integrated Clinical Hub (ICH). As a result, the original chief complaint may have been replaced with a generic ICH code, potentially obscuring the initial reason for the call. 

More information on how the Scottish Ambulance Service responds to Mental Health calls can be found on our website - Mental Health  

Response Documents

FOI 588 25 (1) (XLS | 25KB)